Thank you for visiting KINWAMONSTER!

Please first refer to the FAQ for general questions and the shipping/exchange policy for shipping questions!

➤Having problems with checkout? Is your payment not going through? Read the FAQ for information!

➤ Want to exchange sizes on apparel items? Please try this new automated exchange system HERE. You will need to know the order number and email/phone number associated with that order.

➤ For anything else, fill out the form below: Please include an ORDER NUMBER in your message, if your inquiry is specific to your order! It will help us assist you faster and more efficiently! Thank you!

CUSTOMER SERVICE HOURS: SUN-FRI 10 AM TO 6PM CST